How to Clear Your Web Browser's Cache or Cookies

Instructions and web resources to help solve common problems on websites by clearing web browser history, cookies, or cache.

Objective

When you use a browser, like Chrome, Safari, Firefox or others, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

Users

All Communities

Before You Begin

1. Identify the web browser you are using
2. Update the web browser to the newest version available.

Steps

Once you have identified your web browser, utilize these web resources:

• Google Chrome - https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
• Apple Safari
  • iOS - https://support.apple.com/en-us/105082
  • MacOS - https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac
• Mozilla Firefox - https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Microsoft Edge - https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09