Packaging the BeyondTrust Support App in Jamf

Summary

This is a basic how to article on setting up the new beyond trust support app button to install as a policy in Jamf

Body

Objective

This Article will walk users through the process of Deploying the Beyond Trust support button to their users.

Users

Technicians that have completed endpoint training.

Before You Begin

Decide on how wide of a group the policy should be applied to.

Setting up the Policy

1. Open Jamf and make sure you are in the site you are wanting to create this policy in.

2. Go to Computers > Polices > New.

3. Setup the bulk of the policy with your desired inputs.

4. Under Packages, add NU_BeyondTrust_Support_App.pkg

5. Under Scripts, add NU_BeyondTrust_Support_App_Script

6. Scope the policy to the necessary groups.

7. Save the policy.

Details

Details

Article ID: 590
Created
Mon 9/8/25 4:02 PM
Modified
Tue 9/9/25 10:10 AM