Signing out of Microsoft Applications for Reauthentication

During the Future Ready Workspace project, locally installed Microsoft 365 applications such as Office, Outlook, OneDrive, or Teams may re-request that you provide your password or need you to complete a full sign out / sign into a particular application. This will happen on University managed laptops and desktops that have not migrated as part of the project (for example: lab computers, student workstations, etc.).

Description

During the Future Ready Workspace project, locally installed Microsoft 365 applications such as Office, Outlook, OneDrive, or Teams may re-request that you provide your password or need you to complete a full sign out / sign into a particular application. This will happen on University managed laptops and desktops that have not migrated as part of the project (for example: lab computers, student workstations, etc.). If re-authentication fails, you will need to follow these steps to sign out of affected Microsoft Desktop Applications. 

Users

• Faculty / Staff / Students using:
• University managed devices that have not migrated
  • Classrooms / Labs
  • Student Worker Workstations

Before You Begin

When working on an un-migrated University device you may know notice a re-authentication prompt between Dec. 21st and Jan 5th. If re-authentication fails, follow the steps below for Teams, OneDrive, and Outlook. If you need assistance with applications not listed, please submit a support request or send an email to nusupport@nebraska.edu.

Steps to Sign out of Microsoft Teams

1. Open the Microsoft Teams app.
   • The app can be found from the desktop in the task bar tray - located by the date and time. 
   • Alternatively, click Start and search for Microsoft Teams in the list of applications. 
     
      
      
2. In the Microsoft Teams app, click on the account in the upper right and select Sign out. 
   • If asked if you are sure you want to sign out, click Sign out on the pop-up. 
     
      
      
3. After signing out of Teams, close out of the application by clicking the X in the top right corner. 
    

Unlink OneDrive from Desktop

1. Right click the OneDrive cloud icon in the task bar tray - located by the date and time and then click the settings gear, and select Settings. 
   
   
    
2. A new pop up will appear on your screen, in which you will then select Account and then click Unlink this PC. 
   • Another pop-up will appear, click Unlink account. 
     
      
      
3. After unlinking OneDrive, close out of the application by clicking the X in the top right corner. 

 

Sign Out of Outlook

1. Open Outlook
    
2. Click 'File' at the top of your window.
   
    
3. Select 'Account Settings.'
   
    
4. Select 'Account Settings' again.
   
    
5. If the email to remove is listed there, highlight it and select 'Remove.'
    
    
6. If the email was not listed there, then double click on the primary email address.
    
7. Select 'More Settings.'
   
    
8. Select 'Advanced.'
   
    
9. Highlight the email account to remove and select 'Remove.'
   
    
10. Outlook will need a restart to take effect.

 

For Additional Help

If you need additional help, here are some options:

• Review articles in the NU Support Knowledge Base
• Drop into the virtual Technical Assistance Room, available Tues. - Fri. mornings from 8-10:30am CST
• Call the ITS Help Center:
  • HuskerTech: (402) 472-3970
  • LoperTech: (308) 865-8363
  • MavTech: (402) 554-4357
• Email nusupport@nebraska.edu