⚠️ IMPORTANT: Randomized MAC addresses are NOT supported on the NU-IoT network. You must disable MAC address randomization on your device before registration. If your device randomly changes its MAC address, network registration will fail. Check your device settings to ensure MAC address randomization is turned off before attempting to register.

Note: There are many different versions of devices. If you cannot find the MAC address using these instructions, check your user manual or search for instructions online for your specific model.

Streaming Devices

Apple TV

1. From the main menu, choose Settings
2. Click About or Network
3. Look for the MAC address next to "Ethernet Address" for the wired network or "Wi-Fi address" for the wireless connection
4. Alternatively, you may find the MAC address printed on the UPC label on the Apple TV box

Chromecast with Google TV

1. Press the Home button on the remote
2. Go to Settings
3. Select System → About
4. Scroll down to find MAC Address (Wi-Fi and Ethernet will be listed separately)

 

Roku / Roku TV / Roku StreamBar

1. Go to the Roku Home screen
2. Select Settings and press OK
3. Select System and press OK
4. Select About and press OK
5. The wired MAC address is listed next to Ethernet MAC Address
6. Wireless MAC address appears on this same screen

Alternatively, you may be able to find the MAC address on the bottom or back of your Roku device.

Samsung Smart TV

1. Press the Home button on your remote
2. Go to Settings → General
3. Select Network → Network Status
4. The MAC addresses for both wired and wireless will be displayed

LG Smart TV (WebOS)

1. Press the Settings button on your remote
2. Go to All Settings → Network
3. Select Wired Connection (for Ethernet) or Wi-Fi Connection
4. Select Network Status
5. MAC address will be displayed

Fire TV Stick / Fire TV

1. From the Main Menu go to Settings
2. Select System
3. Go to About
4. Toggle down to Network
5. Look for the MAC Address (Wi-Fi or wired)

TCL Smart TV (with Roku)

1. Press the Home button on the remote
2. Go to Settings and select OK
3. Go to Network and select OK
4. Go to About
5. The MAC address can be found next to Wireless MAC Address

Vizio Smart TV

Press the Menu button on the remote and select Network, then Manual Setup. The RJ45 (wired) and/or Wireless MAC address will appear on the screen.

Gaming Consoles

Nintendo Switch / Switch OLED / Switch Lite

1. Select System Settings from the Home menu
2. Scroll down and select Internet
3. The Nintendo Switch console's MAC address will be listed under System MAC Address

PlayStation 5

1. Start up your PlayStation 5
2. On the home screen, click on the settings icon (gear) in the top-right corner
3. Select System
4. Under System Software, select Console Information
5. You will see the MAC addresses for LAN cable (Ethernet) and Wi-Fi

PlayStation 4

1. Arrow up and over to Settings in the PS4 menu
2. Scroll down to Network
3. Scroll down to View Connection Status
4. The MAC Address will be listed next to MAC Address

Xbox Series X / Xbox Series S

1. Find My Xbox in the Xbox Dashboard and select Settings
2. Under General, select Network Settings
3. Select Advanced Settings from the Network Settings tab
4. You will see the MAC addresses for Wired (Ethernet) and Wireless (Wi-Fi)

Meta Quest 3 / Quest 3S / Meta Quest Pro

1. Put on your headset
2. Go to Settings
3. Select System → About
4. The MAC address will be displayed
5. Alternatively, you can find this information in the Meta Quest app on your phone under Device Settings

Steam Deck

1. Go to Settings
2. Select System
3. Go to Device Information
4. The MAC address will be listed under both Wired and Wireless connections

Audio & Smart Home Devices

Amazon Echo / Echo Dot / Echo Show

The easiest way to find your MAC address is in the Amazon Alexa app:

1. Open the Alexa app on your phone or computer
2. Go to Settings → Device Settings
3. Select your specific Echo device
4. Scroll to the bottom of the About page
5. The MAC address will be listed (12 characters)

Alternatively:

1. Download the Amazon Alexa app to your phone or computer and sign in with your Amazon account
2. Connect to the wireless network transmitted by your Echo device
3. The wireless MAC address for your Echo can be found at the bottom of the Echo Setup screen in the Alexa app

Google Home / Google Home Mini / Nest Audio

1. Open the Google Home app on your phone or tablet
2. Select your device
3. Tap the settings icon (gear icon)
4. Select Device Information or Network
5. The MAC address will be displayed

Apple HomePod / HomePod Mini

1. Open the Home app on your iPhone, iPad, or iPod touch
2. Press and hold your HomePod or HomePod mini
3. Tap Details
4. Scroll down to find Wi-Fi Address (this is the MAC address)

Bluetooth Speakers (JBL, Bose, Sony, etc.)

The process varies by manufacturer:

• JBL: Settings → About → MAC Address
• Bose: Check the SoundTouch app or Settings → Device Information
• Sony: Check companion app → Device Information → MAC Address

Consult your specific device's manual for exact instructions.

Printers & Scanners

Network Printers (HP, Epson, Brother, Canon)

1. Access the printer's Settings or Menu on the control panel
2. Look for Network Settings → TCP/IP or Connection Status
3. The MAC address (sometimes called "Hardware Address" or "Ethernet Address") will be listed
4. Alternatively, print a Network Configuration page which will display the MAC address

Network Scanners

Follow the same process as network printers - access the device's Settings menu and look for Network or Connection Status.

Notes

• Some devices may label the MAC address as Hardware Address, Ethernet Address, or Physical Address
• Both wired (Ethernet) and wireless (Wi-Fi) connections have separate MAC addresses
• The MAC address format is typically: XX:XX:XX:XX:XX:XX (12 characters separated by colons)
• For shared devices, you may need to provide the MAC address to your network administrator for registration

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