UNMC: Signing in to Canvas

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Overview

The University of Nebraska has transitioned to a unified Canvas instance. UNMC users will now sign in to Canvas using their TrueYou credentials (NUID and password) instead of their UNMC credentials.

The new Canvas instance is available at mynu.instructure.com and contains your current courses.

Sign In to the New Canvas Instance

  1. Open a web browser and navigate to mynu.instructure.com.

  2. Sign in using your TrueYou credentials (NUID and password).

  3. Once signed in, you should see your current courses in the unified Canvas instance.

Note: If you experience login issues, try clearing your browser's cache and cookies or opening Canvas in a private/incognito browser window.

Access Canvas Using the Mobile App

If you use the Canvas Student or Canvas Teacher mobile app, you may need to update your institution selection.

  1. Open the Canvas mobile app.

  2. Sign out of your existing Canvas account.

  3. Search for University of Nebraska when selecting your institution.

  4. Select University of Nebraska and sign in using your TrueYou credentials.

  5. Verify that your current courses are available.

Troubleshoot Invalid Credentials or Reset Your Password

If you receive an "Invalid Credentials" error when signing in to Canvas, verify that your TrueYou credentials are working.

  1. Navigate to trueyou.nebraska.edu.

  2. Select TrueYou Identity Manager as your login option.

  3. Enter your NUID (with or without @nebraska.edu) and password.

  4. Verify that you can sign in successfully.

If you are unable to sign in to TrueYou, select the password reset option and follow the prompts to create a new password.

Once you have confirmed that your TrueYou credentials are working, return to mynu.instructure.com and try signing in again using those same credentials.

Important: Your TrueYou password may be different from the password you previously used to access UNMC Canvas.

Additional Troubleshooting

Canvas keeps redirecting me to my old UNMC login.

Clear your browser's cache and cookies, close and reopen your browser, and navigate directly to mynu.instructure.com. You can also try using a private or incognito browser window.

I can sign in, but my courses aren't showing up.

Confirm that you are accessing the new unified Canvas instance at mynu.instructure.com rather than your previous UNMC Canvas instance. If your courses are still missing, contact the ITS Help Center for assistance.

The Canvas mobile app is not showing my courses.

Sign out of the app and search for University of Nebraska to reconnect to the new Canvas instance.

Need Additional Assistance?

If you are unable to sign in after following these steps, or encounter issues accessing your courses, please contact the ITS Help Center for assistance.

When contacting support, please include any error messages you receive and indicate which troubleshooting steps you have already completed.

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