Knowledge Base

Categories (10)

Administrative and Business

Articles related to Firefly employee portal, Docusign electronic signatures, Reporting, etc.
Expand

Communication and Collaboration

Articles related to email, calendar and instant messaging.
Expand

Computer and Printing Support

Articles related to Computer, Device and Printing Support.
Expand

IT Security

Articles related to information security.
Expand

Research Computing

Articles related to High Performance Computing, Qualtrics surveys, Citations and References, etc.
Expand

Server and Storage Management

Articles related to Hosting services, etc.
Expand

Software and Applications

Articles related to specific software and applications.
Expand

Teaching and Learning

Articles related to Student Portals (registration), Learning Management System (Canvas), etc.
Expand

User Accounts and Access

Articles related to account set up and use, passwords and access to systems.
Expand

Wi-Fi and Network

Articles related to connections to the network (wireless and wired).
Expand