Computer and Printing Support

Articles related to Computer, Device and Printing Support.

Articles (8)

Finding Your Computer's Hostname

How to find out your computers name, hostname

How to Clear Your Web Browser's Cache or Cookies

Instructions and web resources to help solve common problems on websites by clearing web browser history, cookies, or cache.

Log into the new Print System, PrinterLogic, with your TrueYou Credentials

Logging in with your IdP credentials ensures that you are allowed to release pull and secure print jobs, access the Self-service Portal, and receive automatic printer deployments. If you use an IdP to sign-in to a device with the client installed, and the IdP is configured in the Admin Console, the client will see those credentials and automatically log you into the client. The information below covers manually signing in and out of the client and Self-service Portal when using an IdP.

Mapping a Network drive in Windows 11 and MacOS

Guide on how to map network drives on both Windows 11 and MacOS

PrinterLogic Client Guide

The PrinterLogic client is a software component installed on your computer that communicates with the PrinterLogic print management system. Once installed, the client checks in regularly with the instance to pull down any changes to settings or installed printers.

PrinterLogic install for BYOD computers

This allows users to install printers to non-domain computers.

Run a gpupdate to refresh Group Policies

How to use the gpupdate /force command