Objective
Setup Duo Mobile to enable Push authentication.
Users
- Current Students
- Former Students
- Faculty
- Staff
Steps
To enroll a new mobile device please follow the steps below.
1. Navigate to TrueYou Self Service [https://trueyou.nebraska.edu].
2. Login and select Manage TrueYou Duo Two-Factor Devices.
![TrueYou Self Service Home Page](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=3b746d17-db0c-4d56-96c3-ab95938ea689.jpg&beidInt=2)
3. Before you can manage your devices you must authenticate using two-factor by using one of the options below.
![Duo options](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=f94ca4dc-fb5a-4274-a887-d27f04f40ce8.jpg&beidInt=2)
4. Click Manage True You Two Factor Devices
![Self Service My Account Page](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=7b969d52-0e25-402f-a517-830548194e31.jpg&beidInt=2)
![Mange Your Two-Factor Device](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=bf1ff870-3b69-4ae6-9fed-8f14428a757f.jpg&beidInt=2)
5. Select Add a device.
![Add a device](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=50804e15-f7e9-41dd-98b2-74ac5ffc0269.png&beidInt=2)
6. Ensure Duo Mobile is selected.
![Select an option](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=63548ee3-db67-471f-9f20-a7720930f6c8.jpg&beidInt=2)
7. Enter your mobile device's phone number.
![Enter your phone number](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=5b99fa51-fef0-475b-a885-95892f820605.png&beidInt=2)
8. Confirm your phone number.
![Phone number confirmation](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=bc2a82b1-5ef6-426a-9307-51506a996df3.jpg&beidInt=2)
9. Select your phone type.
10. Once you've selected your phone type, download the Duo Mobile application using the App Store or Google Play Store app on your mobile device.
![Download Duo Mobile](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=8f18e4d3-7632-4cd0-b7bc-51cebfa2ebba.png&beidInt=2)
11. Once Duo mobile is installed, launch the Duo mobile app, select Add on the top-right, choose Use QR code, and scan the QR code (you may need to grant access to your devices camera). See iOS example below.
![QR code scan](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=ace6e00a-c1ff-4f58-9926-12a553e53223.png&beidInt=2)
11a. Optionally, if cannot scan the QR code, select Email me an activation link instead.
![Send an email link instead of a QR code](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=1ff3ce13-625f-4664-bb3a-de0a66dbbaa7.png&beidInt=2)
11b. Check your inbox for an email from Duo Security <no-reply@duosecurity.com>. Using your mobile device, click the provided link which should prompt you to open Duo mobile.
![Email from Duo with activation link](https://nusupport.nebraska.edu/TDPortal/Images/Viewer?fileName=778d39ee-6344-4c0e-b2b4-d17b2905284a.png&beidInt=2)
12. Once successful, you should see a new entry named TrueYou in the Duo mobile app.
13. For verification, use your web browser's private or incognito option and attempt a login to a SSO protected service such as Canvas or Firefly.