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Duo requires users to utilize the latest version of the Duo Mobile app for improved security. This article outlines how to verify your version, complete the update, and provides alternative solutions for unsupported devices.

Steps to fix 403 forbidden errors when users access SSO services.

Duo risk-based authentication require more stringent proof of identity for login attempts under questionable circumstances.

Instructions for setting up the Duo Mobile app

This article tells how to set up a YubiKey 5C NFC on Windows to enable Duo 2-Factor authentication.

Instructions for new user to claim their ID

Enrolling in Touch-ID authentication with Duo

This article showcases notifications sent and received when changes to a user's Duo account occur.

Once a user's primary 2fa device is lost/stolen/destroyed, you can ensure your account remains secure and regain access quickly by following the steps in this article. If you need further assistance, please contact your IT help desk.

Assist users who are stuck accessing university services because the only two-factor method available is bypass code.

This article addresses potential questions for users who are being affected by the deprecation from telephony usage in the University two factor authentication space.

These instructions provide a guide on setting up a Yubikey USB authenticator for the first time.

How to restore Duo-protected accounts with Instant Restore from iCloud

Multi-factor authentication (MFA) combines two concepts to allow users log in access: something users know, i.e., a password, and something users have, i.e., a hardware token. This guide will assist users in registering a new hardware token.