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- Knowledge Base
- User Accounts and Access
Duo requires users to utilize the latest version of the Duo Mobile app for improved security. This article outlines how to verify your version, complete the update, and provides alternative solutions for unsupported devices.
- Knowledge Base
- User Accounts and Access
Instructions for setting up the Duo Mobile app
- Knowledge Base
- User Accounts and Access
Instructions for new user to claim their ID
- Knowledge Base
- User Accounts and Access
Enrolling in Touch-ID authentication with Duo
- Knowledge Base
- User Accounts and Access
This article showcases notifications sent and received when changes to a user's Duo account occur.
- Knowledge Base
- User Accounts and Access
Once a user's primary 2fa device is lost/stolen/destroyed, you can ensure your account remains secure and regain access quickly by following the steps in this article. If you need further assistance, please contact your IT help desk.
- Knowledge Base
- User Accounts and Access
This article tells how to set up a YubiKey 5C NFC on Windows to enable Duo 2-Factor authentication.
- Knowledge Base
- User Accounts and Access
Assist users who are stuck accessing university services because the only two-factor method available is bypass code.
- Knowledge Base
- User Accounts and Access
This article addresses potential questions for users who are being affected by the deprecation from telephony usage in the University two factor authentication space.
- Knowledge Base
- IT Security
These instructions provide a guide on setting up a Yubikey USB authenticator for the first time.
- Knowledge Base
- User Accounts and Access
How to restore Duo-protected accounts with Instant Restore from iCloud
- Knowledge Base
- User Accounts and Access
Multi-factor authentication (MFA) combines two concepts to allow users log in access: something users know, i.e., a password, and something users have, i.e., a hardware token. This guide will assist users in registering a new hardware token.
- Knowledge Base
- User Accounts and Access
Multi-factor authentication (MFA) combines two concepts to allow users log in access: something users know, i.e., a password, and something users have, i.e., a hardware token. This guide will assist users in registering a new hardware token.
- Knowledge Base
- User Accounts and Access
Duo risk-based authentication require more stringent proof of identity for login attempts under questionable circumstances.
- Knowledge Base
- User Accounts and Access
How to restore Duo-protected accounts on Android from Google Drive