Email client two-factor support

The following document outlines information on the ITS officially two-factor supported email clients and community contributions on other clients which may also work.

Computers

Supported Software:

  • Windows: Microsoft Office 2016, 2019, or Office 365 -- NOT: Office 2010, 2013

  • Mac:  Microsoft Office 2016, 2019, or Office 365 -- NOT: Office 2011

Unsupported:

  • Mac:  Apple Mail - requires macOS X 10.14 or higher. Mail on 10.13 or below will not work with DUO.  ITS doesn't provide support for Apple Mail.

Phones/tablets

Supported Software:

  • MS Outlook app, from the device's app store

  • DUO Mobile app

  • Android: Use the MS Outlook app. Minimum Android version:  Android 7.0 or higher 

Unsupported Software:

iPhone, iPad

  • Apple Mail requires iOS 11.x+ to run. This is the iPhone 5s, 6, and higher.

  • Apple Mail will work with two-factor but is not supported. 

Print Article

Related Services / Offerings (4)

Outlook is the Microsoft 365 application utilized for mail and calendaring at the University of Nebraska System.
Microsoft Outlook is the official Email tool for the University of Nebraska System
Desktop and cloud storage and applications