Email client two-factor support

The following document outlines information on the ITS officially two-factor supported email clients and community contributions on other clients which may also work.

Computers

Supported Software:

• Windows: Microsoft Office 2016, 2019, or Office 365 -- NOT: Office 2010, 2013

• Mac:  Microsoft Office 2016, 2019, or Office 365 -- NOT: Office 2011

Unsupported:

• Mac:  Apple Mail - requires macOS X 10.14 or higher. Mail on 10.13 or below will not work with DUO.  ITS doesn't provide support for Apple Mail.

Phones/tablets

Supported Software:

• MS Outlook app, from the device's app store

• DUO Mobile app

• Android: Use the MS Outlook app. Minimum Android version:  Android 7.0 or higher 

Unsupported Software:

iPhone, iPad: 

• Apple Mail requires iOS 11.x+ to run. This is the iPhone 5s, 6, and higher.

• Apple Mail will work with two-factor but is not supported.