Two-Factor Authentication (2FA) - Duo

Tags duo
Duo logo Two-Factor Authentication, provided by Duo, integrates your mobile phone into the login process, resulting in two types of authentication to verify your identity:
  • Something you know – your username and password
  • Something you have – your mobile device

Benefits & Features

Why is this needed?

  • Cyberattacks targeting our faculty, staff, and students are an ongoing threat.
  • Most cyberattacks are executed by taking advantage of weak or stolen passwords.
  • Two-Factor Authentication is the best way to mitigate attacks on weak or stolen passwords.

Getting Started

How to Register?

Registration Tips

  • Register your Android or iPhone using the Duo mobile app found in your device's app store for the most secure experience, which pushes notifications to your device.
  • Register the mobile device that you normally have with you at work, when traveling or at home. This will be your primary device that will receive authentication notifications.
  • You will need your mobile device and computer to register.

I’ve registered! Now what?  

  • Try to log into a university system, like Canvas. Type in your username and password and click Log In. If your username and password are valid you will be redirected to duo.com to confirm you are in control of your device.
  • If you don’t receive an authentication notification, check the notification settings on your phone, open the Duo Mobile app, or restart the Duo Mobile app on your smartphone.

Pricing

Free for use as a University faculty, staff, or student

Requirements

Recommended:

  • Smartphone
  • Duo app installed on your phone

Support

For the most efficient support experience, please submit a ticket using the request form on this page. Alternatively, contact your campus Help Center location via email, by phone, or in person.

 
Yubikey Request Form

Related Articles (7)

This article addresses potential questions for users who are being affected by the deprecation from telephony usage in the University two factor authentication space.
How to restore Duo-protected accounts on Android from Google Drive
How to restore Duo-protected accounts with Instant Restore from iCloud
Instructions for setting up the Duo Mobile app
Assist users who are stuck accessing university services because the only two-factor method available is bypass code.
Duo risk-based authentication require more stringent proof of identity for login attempts under questionable circumstances.
These instructions provide a guide on setting up a Yubikey USB authenticator for the first time.

Details

Service ID: 102
Created
Fri 12/22/23 12:09 PM
Modified
Wed 8/7/24 11:09 AM