Articles related to account set up and use, passwords and access to systems.
Assist users who are stuck accessing university services because the only two-factor method available is bypass code.
Resolution for Cox users seeing a blank or white page after logging in.
Instructions for new user to claim their ID
This article addresses potential questions for users who are being affected by the deprecation from telephony usage in the University two factor authentication space.
Multi-factor authentication (MFA) combines two concepts to allow users log in access: something users know, i.e., a password, and something users have, i.e., a hardware token. This guide will assist users in registering a new hardware token.
Multi-factor authentication (MFA) combines two concepts to allow users log in access: something users know, i.e., a password, and something users have, i.e., a hardware token. This guide will assist users in registering a new hardware token.
How to restore Duo-protected accounts on Android from Google Drive
How to restore Duo-protected accounts with Instant Restore from iCloud
This article showcases notifications sent and received when changes to a user's Duo account occur.
Instructions for setting up the Duo Mobile app
Duo risk-based authentication require more stringent proof of identity for login attempts under questionable circumstances.
This article will instruct a user on how to provision Grouper groups to campus active directories using available Grouper Shell (GSH) templates.
This article gives general instructions for resetting your password.
Instructions for using the Forgot Password function in TrueYou to reset your password.