Windows - Running Operating System and Manufacturer Updates

Objective

Manufacturer updates are different from the regular software updates provided through Software Center. Software Center provides updates for applications on your machine, as well as Windows system updates. But they do not provide driver and BIOS updates for your device. Below are instructions on how to update your device and how to get updates for the main manufacturers that are used across the University System for Windows machines.

Users

  • Faculty
  • Staff
  • Students

Before You Begin

Machine with Windows Operating System. Specific manufacturer updates from Dell, Lenovo, and HP.

Follow the instructions listed in the program during updates, interrupting updates can cause system instability or permanent damage to your machine in the case of a BIOS or dock firmware update. You can still use your machine while updates are installed, though you might notice interruptions depending on what updates are being installed.

Steps

Checking for Windows Updates:

  1. Select Start > Settings > Windows Update > Select Check for Windows Updates
  2. If any updates are available, select Download & Install
  3. Restart if/when prompted

Checking for Dell Updates:

Prerequisite: Dell Command Update

Note: Check if Dell Command Update is installed, if it is not, go to Software Center and install the application.

  1. Open the Windows Search Menu
  2. Search for “Dell Command Update” and open the application.
  3. Click “Check” to check for any new updates.
  4. Any new updates will be listed, under Critical, Recommended, or Optional. All critical updates will be automatically selected for install, check the box for Recommended updates (if any are available) so they will be installed.
    1. Click “View Details” to see what updates specifically will be installed.
  5.  Click “Install” to install all selected updates.
  6. Allow updates to be installed.
  7. Restart your machine if needed.

​Checking for Lenovo Updates:

Prerequisite: Lenovo System Update

Note: Check if System Update is installed, if is not, go to Software Center and install the application.

  1. Open the Windows Search Menu
  2. Search for “System Update,” and open the application.
  3. Click “Next” to check for updates and wait for the program to check.
  4.  Click OK or check the box to not see the License Notice window ever again.
  5. Select all updates available under the Recommended and Critical tab, then click Next.
  6. You can review your available updates, then click Download to install.
    1. If an update requires you to restart the device, the update in question will be listed in a prompt, letting you know that update will require you to reboot your device to finish installation. Click OK to approve and start the update.
  7. Allow updates to be installed, you can work on your machine while updates are running.
  8. Restart your machine if needed.Prerequisite: HP Support Assistant installed
     

​Checking for HP Updates:

Prerequisite: HP Support Assistant installed

Note: If HP Support Assistant is not installed, please install the software from this webpage.

  1. Open the Windows Search Menu.
  2. Search for “HP Support Assistant” and open the application.
  3. Click on “Continue as Guest” at the sign-in screen.
  4. Click on the Updates panel on the left side, and the application will check for updates.
  5. Install all updates (except HP Notifications, as that is only marketing).
  6. Allow updates to be installed.
  7. Restart machine if needed.

 

Reach out to your support team via email or ticket if assistance is needed.

Note: Additional updates may be available via Software Center

Print Article