UNL Academic Technologies offers three different forms of AV service level agreements (SLA). The most basic service is the Memorandum of Understanding (MOU). An MOU is on-demand AV support at the normal hourly rate that is billed monthly. A Full Support SLA is an annual agreement that provides both front-line incident response and follow-up ticket response. A Tier 3 SLA is ticket follow-up only. Both types of SLA's include remote monitoring and other forms of preventative maintenance. Below is a current list of agreements.
MOU Agreements
- Arts & Sciences GIS lab and classroom - Burnett Hall 126, 127
- Biology - Manter and Brace labs (separate SLA for Anatomy Lab 152)
- Campus Recreation
- CAPS Counseling and Psychology Services
- Champions Club
- Chemistry
- College of Business - Sales Center and Breakout Rooms
- Criminology and Criminal Justice - NH 509, 511
- Dance at CEMA
- Global Affairs - Louise Pound Hall
- Honors Program - Knoll Residence Center
- Housing
- Libraries
- Modern Languages - BURN 301
- Nebraska Innovation Campus
- Nebraska Innovation Campus Conference Center
- Office of Research - Prem S. Paul Research Center at Whittier School
- Raikes School - Kauffman Building
- Raising Nebraska
- State Museum at Morrill Hall
- TRIO Programs
- Wick Alumni Center
Service Level Agreements
- Nebraska Unions - City Union, East Union, Gaughan Multicultural Center, Willa Cather Dining Center (Tier 3)
- Biology - Manter 152 Anatomy Lab (Full Support)
- College of Business - Hawks Hall (Tier 3)
- The Johnny Carson Center for Emerging Media Arts - CEMA (Tier 3)
- Institute of Agriculture and Natural Resources (Full Support, 34 academic and administrative units)
- College of Education and Human Sciences (Full Support of classrooms, Tier 3 Support of meeting spaces)
Other Supported Areas
- All General Purpose classrooms
- Adelle Hall Learning Commons study rooms and one-button studio
- Dinsdale Family Learning Commons study rooms and one-button studio
- Architecture Hall study rooms
- Carolyn Pope Edwards Hall breakout rooms
- ITS Conference Rooms at UNL