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Email Security Changes on 2/1/2024 Impacted Qualtrics Emails
- Email service providers such as Google, Yahoo, and many other email providers implemented changes on February 1, 2024 including:
- Additional email authentication requirements
- Spam prevention changes
- These changes primarily impacted the sending of emails by third party systems across the University System
- To accommodate these changes and make sure Qualtrics emails are delivered to the intended mailboxes NU ITS created a Survey Email Domain for each domain (campus) that will allow Qualtrics emails to be delivered. going forward these domains are:
- survey.unl.edu
- survey.unk.edu
- survey.unomaha.edu
- To use the ITS Solution to have a unique From Address on Surveys follow the Steps below.
Setting a Unique From Address on Qualtrics Surveys
Objective
Use this process to update your unique from address in Qualtrics
Users
- Anyone who uses Qualtrics and wants to send surveys from a unique address
Before You Begin
Verify that you want/need your survey to have a unique from address and not just noreply@qualtrics-survey.com
Steps
Updating the From Address in Qualtrics in Distributions
- Go to the Service Offering for Qualtrics.
- Log into your campus Qualtrics Instance.
- Open the Survey that you want to have a unique from address.
- Go to Distributions Tab at the top of the survey.
- Select Email as how you want to distribute your survey.
- Click Compose Email.
- A new window like the one shown in the image below will pop up to create the email.
- Fill in the from address field with your campus_username@survey.campus.edu.
- Continue to use the email address you would like to receive replies.
- Fill in the other fields for the email.
- Select the button when you want the email to send.
Updating the From Address in Qualtrics in Workflows
- Go to the Service Offering for Qualtrics.
- Log into your campus Qualtrics Instance.
- Open the Survey that you want to have a unique from address.
- Go to Workflows at the top of the survey.
- Choose the Workflow that has an Email Task that you want a unique from address
- Open the Email Task
- A new window like the one shown in the image below will pop up to create the email.
- Fill in the from address field with your campus_username@survey.campus.edu.
- Continue to use the email address you would like to receive replies.
- Fill in the other fields for the email.
- Select the Save button on the bottom right of the screen