Qualtrics FAQ

Q: How can I access to Qualtrics?

You can access Qualtrics by going to the Qualtrics Login page. Click My organization's single sign-on (SSO) and sign in with your ID/password. If you don't have an account, you will be asked to accept their Terms of Service and an account will be created for you.  

Q: Is there a limit to the number of surveys and responses?

The limits depend on which user type you have: Core XM or Design XM. Core XM is the default user type for UNL student and staff which allows you to create unlimited surveys with 1000 responses. Design XM is only available by request for a temporary period which gives you unlimited surveys and responses. 

More information can be found here: User Types and Permissions

Q: How do I view and download survey responses in Qualtrics?

To view and download survey responses in Qualtrics, open a survey and click on the Data & Analysis tab. Click Data & Analysis Dashboard. From there, you can view response rates, create custom reports, and export data in various formats such as CSV, TSV, XML, SPSS, Google Drive, etc. 

Q: Can I send reminders to survey respondents who have not yet completed my survey?

Yes. You can send reminders to survey respondents in Qualtrics to encourage them to complete your survey. Open your survey and click the Distributions tab. Select Reminders to send a reminder email to those who have not yet responded. 

Q: How do I create a survey that is accessible to all users?

To create an accessible survey in Qualtrics, consider using clear and concise language, providing alternative text for images and multimedia content, and using a layout that is easy to navigate. You can also use accessibility tools such as screen readers to test your survey's accessibility.

Q: How do I share my survey with collaborators? 

To share your survey with other people in Qualtrics, go to the Collaborate tab and select Share Project. From there, you can add collaborators and assign them roles and permissions. 

Q: What is the new email domain for Qualtrics user?

We have changed the email domain for Qualtrics user after the restriction of email authentication released on February 1, 2024. The new email domain is username@survey.unl.edu (for University of Nebraska - Lincoln). For more info on how to fill the From and Reply To fields, please visit Sending Emails from Qualtrics

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