Voicemail PIN Reset (Self-Service)

phone telephone telecom voicemail

Objective

If you have forgotten the security code (PIN) for your voice mailbox, you can follow the instructions below to reset it yourself without having to contact the Telephone Service Desk.

Users

Faculty
Staff

Before You Begin

You will need to know the 7-digit voice mailbox number. This is generally the phone number without the (308) or (402) area code.

Steps

Using your web browser go to the following website: https://voicemail.nebraska.edu/user/securityCodeResetRequest
On the screen that appears, enter your 7-digit voice mailbox number in the Username field and click Send
Once you click Send, the system will display the message below and send an email to the email address associated with the voice mailbox, allowing you to complete the process.