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- Knowledge Base
- Computer and Printing Support
Guide on how to map network drives on both Windows 11 and MacOS
- Knowledge Base
- IT Security
- Platform Security
This guide provides instructions for installing Cortex XDR antivirus on Windows, macOS, and Linux operating systems.
- Knowledge Base
- IT Security
- Network Security
OnGuard is an application designed for personal (BYOD) computers to perform Baseline Security posture checks, allowing authentication to Medium Risk (Level 3) network segments while connected to Eduroam or a wired network on campus. This guide will detail the instructions for installing OnGuard to a macOS computer.
- Knowledge Base
- IT Security
- Platform Security
Disk encryption is a security measure that involves encoding data stored on a hard drive, flash drive, or other storage device. This article provides general information for encryption methods available for Windows, macOS, and Linux.
- Knowledge Base
- IT Security
This article outlines the NU IT Risk Classifications of Low, Medium, and High. These configurations align with National Institute of Standards and Technology (NIST) frameworks (800-53, 800-171), and Center for Internet Security (CIS) Levels 1 & 2.
- Knowledge Base
- Software and Applications
This will walk you through the process of logging in and install software from the MacOS Self Service application
- Knowledge Base
- IT Security
- Platform Security
This article details all of the Operating Systems and their respective versions that are supported by the university.
- Knowledge Base
- IT Security
- Platform Security
- Knowledge Base
- IT Security
- Platform Security
This article discusses default security controls on University-managed macOS devices, focusing on screen lock settings. Users may notice their devices locking after around 2 minutes of inactivity, but they can adjust settings to extend this time. By following provided steps in System Preferences, users can increase the inactivity timeout beyond 15 minutes, ensuring the screen locks only after 15 minutes of idle time.
- Knowledge Base
- IT Security
- Platform Security
Operating system patch and security updates are software releases issued by OS developers to fix vulnerabilities, enhance performance, and add features. Operating System patches are frequently released to ensure systems remain resilient and protected against evolving cyber threats
- Knowledge Base
- IT Security
- Platform Security
Third-party application updates involve software patches or upgrades released by developers outside of the original platform provider. These updates enhance functionality, fix bugs, and address security vulnerabilities in applications. This article details the processes for running third-party application updates on Windows and macOS.
- Knowledge Base
- Wi-Fi and Network
Manual Setup - eduroam for macOS