NU IT Service Management - NU-ITSM Footprints

Footprints logoFootprints is our legacy IT Service management (ITSM) environment. This system will be replaced with TeamDynamix (TDX) on April 2nd, 2024, and become read-only on July 1st, 2024.
All Footprints Agents have been set up within the TeamDynamix (TDX) environment. See the resources available on NUSupport TeamDynamix (TDX).

Eligibility

All students, faculty and staff, applicants, visitors.

Pricing

There is no charge for this service, which is considered a common-good service.

Support

For the most efficient support experience, please submit a ticket using the request form on this page. Alternatively, contact your campus Help Center location via email, by phone, or in-person.