Articles (5)

Adding Services and Knowledge Base Articles to Favorites in TeamDynamix Client Portal

Instructions on adding Services and/or Knowledge Base articles to Favorites in the TeamDynamix Client Portal.

Explanation of Ticket Statuses in TeamDynamix

Description of the available statuses in TDX

How do I update a ticket I've submitted in the NU Support Client Portal?

Instructions for adding updates/comments to a ticket/request that you have previously entered using the NU Support Client Portal.

How do I view tickets I've submitted in the NU Support Client Portal?

Instructions for viewing your previously submitted tickets or service requests through the NU Support Client Portal.

Searching the TeamDynamix Client Portal

Instructions for searching the TeamDynamix Client Portal (TDClient).