IT Support Request

Additional tech support resources, including popular services and knowledge base articles.

Getting Started

The NU Support client portal features an expansive Service Catalog and Knowledge Base available for students, faculty, and staff with helpful information to support technology needs at the University.

Popular Services

• Microsoft 365 Suite

• TrueYou

• Duo Two-Factor Authentication

• Wi-Fi

Popular Knowledge Base Articles

• Microsoft Outlook FAQ

• OneDrive, SharePoint, & Teams FAQ

• Password Reset

• Setting up Duo Two-Factor Authentication

• Connect to campus Wi-Fi - eduroam

• Connect to campus guest Wi-Fi

• Connect a device to NU-IoT

Support

If you're unable to resolve your issue with the resources available on the client portal, please submit a ticket using the request form on this page.