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Wi-Fi network for University of Nebraska students, faculty, staff, & guests

Microsoft Outlook is the official Email tool for the University of Nebraska System

Microsoft Teams is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji! All in one place, all in the open, all accessible to everyone.

Canvas (by Instructure) is a cloud-based learning management system (LMS) that is currently used by more than 700 colleges and universities around the world. Canvas is the LMS at all four of the University of Nebraska campuses (UNK, UNL, UNMC, UNO).

In order for email messages from third-party email systems like newsletter and other bulk mail applications to pass DMARC requirements, they must pass SPF and DKIM checks.

Container hosting on AWS through a variety of available services.

ITS provides access to Adobe tools that support creating, editing, and managing digital content for academic, administrative, and creative work. Available Adobe options include Adobe Express (for UNL students, and faculty and staff), Adobe Acrobat Pro (for faculty and staff), and Adobe Creative Cloud licenses (available by request for UNL students, and faculty and staff).

Firefly is the online enterprise portal for both the University of Nebraska and the Nebraska State College System. It serves as your single access point to business-related information. From this one website you can also access—and in some cases, even update—your personal data.

For most campuses, you will use your 8-digit NUID number (TrueYou) and password.

Network Access Control secures data and systems by preventing unauthorized access from unknown locations, compromised devices, or malicious network traffic.

Policy for Responsible Use of University Computers and Information Systems

Network support for students living in the UNL Residence Halls.

Patch Management ensures that University endpoints are consistently running the latest approved versions of operating systems, security patches, and common third-party applications. Protecting devices from vulnerabilities and ensuring compatibility with services.

Desktop Support is an area whose primary role is the direct support of end users with their hardware and software needs. Our mission is to provide professional and respectable support of hardware and software needs of Students/Faculty/Staff on each campus.

DocuSign is an electronic signature, transaction management, and document workflow service.

TeamDynamix (TDX) is the new IT Service management (ITSM) system for the University of Nebraska. The system provides numerous capabilities to improve service delivery and customer support, including incident management (trouble ticketing), request, change control, knowledge management, and service catalog.

Information Technology Services works together with our customers to provide solution recommendations, custom development, and application support tailored to our customers’ individual needs. Each of our solutions are developed and supported in accordance with industry best practices to guarantee security, availability, maintainability, and interoperability. If you need assistance with researching, developing, or supporting an application, we encourage you to contact us. We look forward to hearing from you!

A virtual private network (VPN) provides a secure connection to university networks from anywhere.

Call Center, or Automated Call Distribution (ACD), is a system that can recognize, answer and distribute incoming calls. When the ACD system receives an incoming call it will look for specific instructions as to how the call is to be handled.

Extra layer of login protection provided by Duo.

The ITS Client Services team has dedicated staff available in Help Centers on all three campuses to assist faculty, staff, and students with various IT services.

University Scheduling is committed to customer service, providing excellent resources for space reservation by bringing you a comprehensive and integrated range of forms and information to one site.

Any breach of security incident must be immediately reported via the Security Incident Reporting Form. If you suspect a security incident has occurred that could impact the University’s network, computers or data, you are required to report the incident immediately.

Campus telephone service is provided using Voice over IP (VoIP) technology, which operates on a more robust and redundant infrastructure while offering most of the same features you are familiar with from legacy landline phones, but with quicker turnaround times for new installations and configuration changes.